How long does delivery take?

Order handling: 1–3 business days (Monday to Friday) Transit time: Typically 7–9 business days (Monday to Friday) Estimated delivery time: Approximately 8–12 business days Delivery times are estimates and may vary during peak periods or due to carrier delays.

Can I change or cancel my order?

If you need to change or cancel an order, please email support@grandfiorelondon.com with your order number as soon as possible. If the order has not yet shipped , we will do our best to update or cancel it If the order has already shipped , you can return it once it arrives, in line with our Return & Refund Policy.

Who pays return postage?

Change of mind: The customer is responsible for return shipping costs Faulty or incorrect items: We will arrange a return at no cost to you This does not affect your consumer rights.

What if my item is faulty?

If your item is faulty or not as described, you have the right to a remedy under US consumer law. Within 30 days of delivery , you may request a full refund After 30 days, we will offer a repair or replacement first If a repair or replacement is not possible, a refund will be issued Please contact support@grandfiorelondon.com as soon as possible so we can assist.

Women's Prom Off Shoulder Satin Maxi Dress

Name: Women's Prom Off Shoulder Satin Maxi Dress
Brand: Grand Fiore London
SKU: GFWYX4290L
Price: 74.95 USD
Availability: InStock

$89.95 $74.95 Save 17%

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Color — Yellow

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Old Hollywood Satin Glamour

The Women's Prom Off Shoulder Satin Maxi Dress features a sleek, floor-length silhouette with an off-shoulder neckline and softly ruched bust detail for a sculpted look. Designed for formal occasions prom, black-tie events, weddings, and cocktail nights, it delivers a polished finish that photographs beautifully.

Why You'll Love It

Off-shoulder neckline: Frames the shoulders and collarbone for an elegant, evening-ready shape.
Ruched/twist bust detail: Adds gentle definition and visual interest at the neckline.
Satin finish: Creates a smooth, light-catching look that elevates formal outfits.
Maxi length column silhouette: Offers a long, streamlined profile ideal for special events.

Choose the Women's Prom Off Shoulder Satin Maxi Dress when you want a refined gown for your next formal occasion.

Return and refund period of 30 days: From the date you received your order, you have 30 days to request a refund. Unfortunately, we cannot offer refunds after these 30 days. You will receive the refund via the same payment method you used for the purchase.
We now offer free shipping for all orders in the USA. All orders are being shipped with USPS.

To initiate a return, please contact us at the following email address: support@grandfiorelondon.com

Return and refund policy: To be eligible for a refund or exchange, the item must be unused and in the same condition in which you received it.

Items that are not in original condition, are damaged or are missing parts (unless due to our fault) cannot be refunded.

Our sizes follow standard measurements. If you normally wear a size L, choose size L.

If you’re between sizes, we suggest going one size up.

Example: Between M and L? Go for L for a more comfortable

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Prices are in USD ($).

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Email: support@grandfiorelondon.com

FAQs

We currently deliver within the United States only.

Order handling: 1–3 business days (Monday to Friday)
Transit time: Typically 7–9 business days (Monday to Friday)
Estimated delivery time: Approximately 8–12 business days

Delivery times are estimates and may vary during peak periods or due to carrier delays.

Yes, we offer free US tracked shipping on all orders.

There are no additional shipping or handling fees unless stated at checkout.

If you need to change or cancel an order, please email support@grandfiorelondon.com with your order number as soon as possible.

If the order has not yet shipped, we will do our best to update or cancel it
If the order has already shipped, you can return it once it arrives, in line with our Return & Refund Policy.

Once your order has been dispatched, you will receive an email containing a tracking link.

Tracking information may take 24–48 hours to update after dispatch

We accept returns within 30 days of delivery for items that are unused, unworn, and returned with original tags attached.

Refunds are issued once the returned item has been received and inspected.
Full details are available in our Return & Refund Policy.

Change of mind: The customer is responsible for return shipping costs
Faulty or incorrect items: We will arrange a return at no cost to you

This does not affect your consumer rights.

If your item is faulty or not as described, you have the right to a remedy under US consumer law.

Within 30 days of delivery, you may request a full refund
After 30 days, we will offer a repair or replacement first
If a repair or replacement is not possible, a refund will be issued

Please contact support@grandfiorelondon.com as soon as possible so we can assist.

Email: support@grandfiorelondon.com
Phone: +1 312 6801149

Customer Service Hours:
Monday to Friday, 9:00 a.m. – 5:00 p.m. (EST)

Saturday and Sunday: Closed

Response Time:
24–48 hours (working days)